A Brief Guide to Email Etiquette
For School and Work
Email communication is indispensable for contemporary professionals, but emailers often do a poor job representing themselves and their concerns to others. For example, this short article notes research suggesting that though people think they understand the tone of email messages 90% of the time, we really only "get" the emotional tone of email about half the time. This longer article addresses similar studies. The big point for students and professionals: we need to work hard to have professional tone, content, and clarity in our professional communications. The suggestions below should help you achieve that in your emails.